Privacy Policy

At Neuco Tea Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect and how we use it.

Information we collect

• Contact and delivery details you provide at checkout (name, phone, email, address).
• Order history and preferences.
• Basic technical data (such as device and browser) to keep the site secure and improve your experience.

How we use your information

• To process and deliver your orders.
• To provide customer support and respond to enquiries.
• To send order updates and, with your consent, occasional offers.
• To improve our products, service and website.

Sharing your information

We do not sell your personal data. We only share what is necessary with trusted partners — such as delivery and payment providers — to fulfil your order.

Data security

We use reasonable technical and organisational measures to protect your information. You may request access to, correction of, or deletion of your data at any time.

Contact

For any privacy question, email us at [email protected].